Two Scams to be aware of…..

I have come across two scams this week targeting small regional charities, one about domain registration, I came across several years ago, but it looks like it is still going on. The first is encouraging you to call a premium rate number.

Scam #1  Contact me message

You all have forms on your websites, and you usually get legitimate enquiries on these forms. Do however check the contents in a message and if the only way you can contact someone is via a premium rate number then don’t bother calling. If the content is virtually non existent like this one below, it is encouraging you to call a premium rate number. In this particular case I checked the number through a web search. This individual is sending messages to websites through contact forms.  So if 10 people call back then that is £1+ they have made depending on how long they keep you on the phone, you would not know what their premium rate is prior to calling.

If you are not sure, type in the following into a Google Search form:  who called me 08712771062  (Obviously substitute the number you wish to check. In this particular case it took me to this page: http://who-called.co.uk/Number/08712771062 if you read the reported cases there, you can see the depth of the scam and other people’s comments.

Normally anyone contacting your organisation will provide more information in the form for you to process and not leave a short message like this.

Scam #2  About your domain name

In many cases I am looking after your domain names, so if you get anything like this send it to me, it is a bit more subtle than the previous one. In general domain names are registered to organisations and that registered information can be located on the internet. So a determined third party can find it and then contact you. This is how the domain scam works: Continue reading Two Scams to be aware of…..

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Home-Start Site Upgrade Offer

This offer is specifically for those websites that I have built based on the “Home-Start Lite” template I developed, of which there are now five versions. These sites are limited to 14 pages “off the shelf” and customised/ localised for satellite offices.

I have built  version 5 of the Home-Start lite website in August and have released my first site for Home-Start Lisburn. You can see the site here: https://homestartlisburn.org.uk or click on the screen shot below.

Version 5 of Home-Start Lite site

Continue reading Home-Start Site Upgrade Offer

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Facebook Feed

I have recently been around all of the websites and backed up everything locally on my systems. I do this generally every three months and also check the site infrastructure to make sure everything is up to date.

I can see some people prefer to use Facebook for news rather than the news page on the website. This is understandable for two reasons. Your audience if it is under 35yrs is more likely to be active in Social Media than the group that is above 35yrs. In practice it is a good idea to add news to the site and to add entries to your facebook group page linking them back to the website by copying the link to the news item on your site to Facebook.  Here you fix two problems. One is the duplication of news, you don’t want to write everything twice. The other is catering for two audiences.

Continue reading Facebook Feed

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How is my site doing?

On all of the sites I have published, they contain a Google Analytics token. This causes every visit to be logged by Google Analytics. I can grant access to your account on request, it contains a lot of information about how many site visits, which countries did they come from, where did people go, where did they go to next, how long were they on the site for, how did they reach the site etc etc.  There are people that specialise in accessing and manipulating Google Analytics data for a living, so there is much much more than most of us need to know.

I have recently come across a plugin called Google Analytics Dashboard for WP that can be configured to connect to my Google Analytics account and pick up the statistics for your website. Once set up, you can login to your site and see a panel on the dashboard that contains a set of configurable views.  You can see an example below from Prestwood Village Association website. There are twelve different sets of data presented and different timelines can be selected.

It is one of the most useful plugins I have come across for internal marketing analysis.

If this is something you would like to have available on your site then do the following:

Login, go to Plugins and click on Add New and search for Google Analytics Dashboard for WP. Install it and activate it. Then contact me and I will link it to your GA Account. After I have done that, it is always available everytime you login.

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Introducing Forums

In July I built a site where one of the requirements was to include a forum. I have not done this before, but I  have come across them and use them on a regular basis.

I have just added the functionality to this website. If you are one of my clients you can join this area, it is managed through a registration form. I receive the form and review it. If I recognise you as one of my clients I grant you access to the system.

There are three forums set up. One is a general forum, the other two are specific to satellite website owners from Home-Start and the NACCC’s Child Contact Centres. I have built a lot of websites for these two groups, and it seems to be a good idea to offer the opportunity for an online community to share ideas and have a place to test concepts. Being specific to a group is useful, because everyone in that group will have the same clients, the same services, and the same problems to deal with.

Do you need a forum?

Continue reading Introducing Forums

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New Home-Start Lite Design

Click on the image to open up a full screen version in a new browser window.

A new design for Home-Start sites is available in the “Lite” off the shelf versions that I make available to new clients. This offers a website in a box. I take the content and localise it for any Home-Start organisation.

The new design is based on Divi. I have built quite a few Divi sites now and am getting quicker, and learning short cuts which can radically reduce development time. Continue reading New Home-Start Lite Design

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Migration of sites is officially completed

A week ago I completed the moves for all of the websites and email accounts from two previous hosting accounts to a new one. It has been a huge effort to do this, and has taken well over 6 weeks to complete while trying to do other things as well. I do however think that we have a much better deal here. All mailboxes are now 10GB rather than 2GB so opening up the possibility of IMAP mail.

Unfortunately that means that some of the guidance in this website is no longer relevant because they described the older settings. I will be going around and cleaning up the site over the next month or so. If you experience any problems with your email or your website please ensure you contact me first if you spend more than 5 minutes worrying about it.

If I am aware of any issues I will publish them here.

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Divi Layout Builder

I have talked about the Divi Template several times and I use this regularly now for my premium sites. The layout tool that is used in the Divi Template is also available as a stand alone plugin.

It is a bit more complicated to use than the standard editor, however it offers endless possibilities. Take a look at the site below (the actual site is under development so likely to change before it is public). You can temporarily see the development version here:  http://wingrove-staging.uk/hhccc/

Continue reading Divi Layout Builder

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Online Chat Support on your Website

Online chat

This may be a step too far for some people, but equally I have been asked for this functionality in a site last year. So if you want to connect with your clients this may be for you, and to some extent it is free as well!

What does it do?

WP Live Chat places a small speech bubble in the bottom right corner of your website. If a visitor places their cursor on it, it tells you what it does. It enables the visitor to chat with an “agent” in other words, you or someone in your office.

Let’s say you are providing support to people. This allows someone interested in receiving the service, maybe volunteering, or even providing funding to you to connect to you immediately.  We live in a world where we want everything now, so this makes it very easy for the user to connect to the organisation. Continue reading Online Chat Support on your Website

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