I am adding this in because I have worked with Craig who is a trustee for a Home-Start group. It may be of wider interest than just Home-Starts as I know anyone that has to use a CRM system, even if that is in Excel for small organisations, can be a pain.
Craig is familiar with the MESH system (used in Home-Start) and has provided a database replacement for one Home-Start for storing local client related information.
The following is from Craig:
If you are finding yourself managing your data with complex spreadsheets or still using paper based processes and forms you may require a database application to manage your data and business processes more efficiently.
The attached Database Development Overview gives details of an example database system designed for Home-Start Meon Valley which is used to manage data about the families supported, the organisations and contacts referring the families, details of the referrals and the volunteers working with the families.
This particular example could be easily customised to meet other Home-Start schemes requirements or indeed other charities managing similar data.
For further information and costs, please contact Craig Taylor: firstname.lastname@example.org, 07809 133164.
On all of the sites I have published, they contain a Google Analytics token. This causes every visit to be logged by Google Analytics. I can grant access to your account on request, it contains a lot of information about how many site visits, which countries did they come from, where did people go, where did they go to next, how long were they on the site for, how did they reach the site etc etc. There are people that specialise in accessing and manipulating Google Analytics data for a living, so there is much much more than most of us need to know.
I have recently come across a plugin called Google Analytics Dashboard for WP that can be configured to connect to my Google Analytics account and pick up the statistics for your website. Once set up, you can login to your site and see a panel on the dashboard that contains a set of configurable views. You can see an example below from Prestwood Village Association website. There are twelve different sets of data presented and different timelines can be selected.
It is one of the most useful plugins I have come across for internal marketing analysis.
If this is something you would like to have available on your site then do the following:
Login, go to Plugins and click on Add New and search for Google Analytics Dashboard for WP. Install it and activate it. Then contact me and I will link it to your GA Account. After I have done that, it is always available everytime you login.