Mainly for Home-Start organisations, but it can apply to any group with online referral or application forms.
I have built a proof of concept which has a referral form online which is quite complicated.
The user inputs data into the form and then sends it to the recipient.
The recipient has a very easy form to read. The form formatting can be applied to user requirements.
Within the form the data is duplicated as a CSV string of characters (Character Separated Value). You can copy this block of text and paste it into an Excel spreadsheet and then apply Text to Columns command. Now each cell has a data field contents in it. You can manipulate it further from here, or even import it into your CRM system.
To find out more and look at a working example with documentation that you can try online, go to here: http://wingrove-media.uk/generic-application-or-referral-form/
Follow the link above to visit the page with the form on and try it out for yourself.