Home-Start Volunteer Diary Form

Over the years I have been asked several times if I can build a Home-Start Volunteer Diary form online. To do a one off is prohibitively expensive, and I have not bothered to look at it in any detail in the past. 

I have had a recent request, and based on my experience using Contact Form 7 and the layout manager plugin I have built a demonstrator. You can try this form out for yourself. It will send a message back to your email address with up to 122 different items of data formatted in an email. 

You can locate the page here:  https://wingrove-media.uk/vol-diary/

If this is of interest to your organisation (most likely a Home-Start) then please send me an email letting me know, and I will keep you in the loop as it develops. 

There is already 6.5hrs work in this form and over 870 lines of code. It is outside of mainstream website development and maintenance, but if there is significant interest, I can share the development cost across multiple organisations which would make it more attractive as a development project. 

Complex Referral Forms

I have had several requests for complicated online forms from people over the years. The problem is if you try to copy all of a typical referral form and build an online one it just looks as intimidating as the paper copy. 

I have been working with Home-Start North Somerset over the past 8 weeks to develop an online referral form. This is now live, it does not cater for all of the fields in a referral form, but it does capture a lot of it, which will help in handling the referral. 

The forms (Professional and self referral) generate an email and package the data up in an easy to use format. If you think you might benefit from something like this, or need a custom form, please get in touch. 

You can see the launch page here: Referrals Page on Home-Start North Somerset.

There are two buttons on the page which will guide the user to one of two forms. 

As described last month, or was it the month before??  I have a page here which demo a version of a complex online form, you can try it out for yourself and see what it generates by going to here: https://wingrove-media.uk/generic-application-or-referral-form/ At the bottom of the form you can send the email to yourself. 

Higher Specification Hosting Available

With effect from 1st April 2021 I will be offering website hosting on a higher performance hosting platform based on a Virtual Private Server (VPS). This means I have total control over the memory loading, processor loading, disk input/ output, network bandwidth for the VPS.

Where you are located currently this is in shared hosting which can be affected by other websites and functions sharing the same platform.  I can now offer an upgrade path to higher performance. 

The difference is faster access speeds and responses. Editing is notably faster too, I am developing all of my new sites in this space now. 

The current fees for shared hosting with me, is £5/ month per account paid annually in advance. 

If you wish to move to the higher performance hosting with dedicated resources the cost will rise to £10/ month paid in advance. Should anyone wish to move back to shared hosting, I will move them back within 28 days and refund any balance. So migration to and from the higher performance system is risk free. 

Owncloud private cloud file sharing platform

If you move over to the VPS high performance hosting system I will also add in an OwnCloud file sharing platform into the hosting as well. I cannot do this in shared hosting, but because I effectively purchase disk space, I can use it for other things. 

Why might file sharing be important?

We have all been locked down for pretty much 12 months. We have had to learn to work remotely, so people that used to touch base every now and again, or visit an office have not been able to do that. 

OwnCloud provides a private and secure storage area on the server within your account. The nominated person in your organisation will access it to configure it and manage it, or I can do this for you. For your staff, or your trustees, or your volunteers; each person will have an account on the system. They download a free program on their computer, run it and log in. What happens now and subsequently every time they turn their computer on; a directory on their disk drive synchronises with a virtual folder in the cloud, and subject to access permissions, synchronises with it. It remains in synchronisation with the server while the computer is powered on. It works with Windows and Mac computers. 

This means all of the nominated people can work locally on shared documents. Any changes are copied back to the cloud, and then sent to everyone else automatically. 

Each account has a password and user name which is private to the person accessing the system. So you have complete access control.  This system is much more robust than having a password protected page, because in this case it is much more secure, and depending on write and access permissions everyone can both read and write to the common storage area. 

I already use a password protected page on my site 

A password protected page limits the ability of the public to view something in a website, but it is a common password shared by a lot of people. Apart from the administrator, all participants are read only. It works fine, but it has limitations. 

If you are in a group working on and sharing documents, this system is much more effective and secure. 

A practical example of how it works

Many of the people I provide support to are worried about their IT skills. One of the benefits of this system after it is installed, is it works in the background.

Let’s assume we have Fred who is the chair, working with Sarah and Peter who are Trustees. Sarah owns the task of revising a policy. Peter and the Chair have signoff on it.  If they have this system installed on their computers, it will work as follows: 

Sarah starts working at 6pm, loads the old version of the policy into MS Word and starts to work on it. As she is working she adds notes into the document suggesting things to change. She saves the document locally on her disk drive in a special “OwnCloud” folder. When she saves it a copy is also passed back to the server on the internet as her copy is re-synchronised with the server automatically. 

At 7pm Fred turns on his computer. A short time later his OwnCloud folder has synchronised with the server and a copy of Sarah’s working document has been downloaded. He can now review this. Make his own copy of the document, add his comments in and save it locally. When he saves it locally it also resynchronises with server and the file is uploaded back to the cloud. 

At 8pm Peter turns on his computer. It synchronises with the server and finds two new documents. One from Sarah and one from Peter. He can open both and see Sarah’s original comments, and another version with the chair’s comments. 

Peter appends his comments to the version that the chair raised and saves it locally. It is automatically synchronised with the server again. 

Meanwhile Sarah left her computer on the whole time. As the variants were uploaded to the cloud, they were downloaded to Sarah’s disk drive, so she can see other people are working on the files. 

Summary

OwnCloud is a very powerful system with lots of parameters which can be controlled by the administrator, including who can see and edit what. It will significantly help with remote collaboration.

Owncloud Provided with VPS hosting

If you move your website into the VPS hosting, I will add in an Owncloud private storage area and set it up for your users. You will have initially 3GB of storage space on the server. So this system is really for documents, not images. Things like Policies and Procedures are a good example of where this system can provide benefits. More storage is available if you need it, but it will be priced in increments. 

There will also be a non refundable fee of £50 for setting up the OwnCloud system and documenting how it is configured. Training will be provided to your administrator. 

 

 

 

 

 

 

Virtual Private Server

Following a request for faster performance, I have taken out a new account in February, and have been experimenting with it. It is called a Virtual Private Server (VPS).

When you look at the range of hosting services available they start off as shared hosting where there may be several hundred, or even over 1000 websites all sharing the same server platform. 

I am a reseller, so I purchase a block of resources on this shared platform and add websites into this system. The hosting company monitors the performance of the servers and makes sure they do not crash, or fail, or run out of hosting resources. 

However this model means that while each website is physically separated from the next, you can be affected by the overall operation of the server. I know from my dealings with the hosting company that they are pretty good at managing this, and it is very rare for a website or server to go down. If it does, by the time I have alerted them, they are generally already aware of the situation and have some remedial process underway. 

I spent a lot of time in January and February trying to identify why some sites ran more slowly than others, and what could be done to speed them up. I have a series of support threads in this area with the hosting company. Your sites have many local tweaks on them to help them to perform well.  But sometimes there are server related issues where a site might be slowing down, or less responsive because of something else going on, on the server. You are also spread across many different servers, not everyone is on the same one.

There are also some complexities with the caching system used and what it does with code used by the website. Sometimes deleting the server side cache (Stackcache in your dashboard) can clear things up. 

Checking out some competition

I took out some hosting with another UK based company in early February to establish if we were seeing “good performance” compared to a competitor. I tried several sites there and recorded the difference in speeds.  It turned out that where we are now for this class of hosting is very good. The cache provided by the server is also effective in giving each site an edge over competitive shared hosting. 

The Next Level

When you look at hosting plans, the next level up from shared hosting is Virtual Private Hosting. This is where an instance of the operating system runs on platform where you have finite resources such as processor cores, memory, disk space, disk input/output and network bandwidth. Unlike the shared model, you are not sharing this model with anyone unless you choose to do so. There are several levels of performance, and you can scale up (or down) as required. 

Wingrove-Media VPS

I have taken out a relatively small configuration, but it is almost as expensive as the shared reseller hosting on an annual basis. It is based on a two core processor, 50GB disk space, 100Mb/s network speed and 2GB of memory. I have been running several websites in this space over the past 3 weeks. 

Site access speeds are notably faster, editing is much faster, which tends to indicate that the Divi editing system is quite processor and memory intensive on the shared platform. 

I can scale this area up from 2 processors to 10 processors and over 400GB of space 1000Mb/s port speed at £250 per month!  Well that is a long way off.  How this all goes is highly dependent on people moving their sites into this space. 

For now this platform is available for the next 3 months and under review. I will provide more information on pricing and terms and conditions a little later.  

If you are concerned about your site speed, and would like it all to run faster, I can demonstrate the benefits by moving your website into my VPS account for 2 weeks.  Contact me for more details. 

Slow site? Check your browser

One notable thing I did find out during this exercise was that Chrome was not as fast as I expected it to be. I ran multiple tests by working my way from left to right loading the top level pages on a website, and timing how long it took to load every page at the top level.  I did this with Chrome (my normal go to browser), Microsoft Edge and Firefox. Chrome produced consistently lower results than Firefox and Microsoft Edge. (This was on a Windows 10 Professional platform). 

I have started to use Microsoft Edge as my go to browser, and this has increased editing and browsing times. I would also add here unlike your Chrome Browser I have a few plugins loaded into mine, so these may have contributed to slowing it down. I did try unloading most of them, it was still slower than MS Edge and Firefox. That all said, I would recommend giving them a try. Unlike MS Explorer, which did have issues in compatibility with Web Standards, MS Edge seems to work fine. 

 

 

 

Need a bespoke CRM system? – Call Graeme Neale

If you have either reached a point where you might benefit from a CRM System (Customer Relationship Management) or your old one has fallen into disrepair or has been withdrawn from the market then you might like to check out Graeme Neale, (Email address: gnh@pmvideos.com )

I have virtually met Graeme through the website redevelopment for Home-Start North West Kent where he has been building a new CRM system for them to replace MESH which is withdrawn later this year.

Graeme charges a flat fee for the development of the system, provides training and maintenance for a year, after the initial period; ongoing maintenance and support is negotiable.

If you are looking around, or considering just using spreadsheets, it might be worthwhile sending Graeme a message to see if he can help.

Graphics Editing Software by Affinity

This is a limited time offer and exceeding good value, please read the following if you are editing your website. 

When I first started developing graphics for websites I was using the Adobe Web Suite of graphics applications. I had invested around £1000 back in 2012. 

Adobe started a program of converting users from pay per application to pay per month around 3-4 years ago. They revoked my licence to use Adobe Web Suite on the pretence that I had purchased their software from a non-approved distributor. Then offered me a pay per month package at reduced rates. I could not afford the £40 per month fees. Many others like me were stung by them. I have never trusted them since. I needed to fill the gap in my tool chain pretty quickly!

Serif Affinity Software

I came across Affinity Photo through my Mac. I purchased that at £49. This package is what I have pretty much exclusively used for all of my website development since. It is also available on the MS Windows platform.  If does everything you need it to do at a much lower price than Adobe Photoshop, plus you pay for it only once. 

Right now (19/01/21) this software and two other packages are available at 50% discount, and you can try them for free for 90 days. That is £23.99 each (one off payment).

There are three packages available at this price. Affinity Photo (a photo editing package within which you can also create graphics and layered designs). Affinity Designer, a vector graphics application, this one is a bit more specialised. Affinity Publisher, a sort of grown up version of Microsoft Publisher if you are creating graphics for brochures and publications. Each of these is £23.99.

The offer which includes download and use for free for 90 days as well as purchase at 50% discount is available from today. 

From my perspective, the packages are very easy to use, support is good, along with tutorials. These are professional packages not just aimed at consumers. If you want to create graphics packages, brochures, posters then you cannot go too far wrong with these. 

If you are buying them for the Apple Mac platform, then you can also use Family sharing and have multiple installations. 

Plus if you are a photographer…

I also use Affinity Photo for post processing of RAW images from my camera. This allows me to finely tune any photographs I have taken before converting them to JPG.  

Where to go to see the offer

Follow this link to see the offer and try the software out. I don’t think you will be disappointed. https://affinity.serif.com/en-gb/?utm_source=serifemail&utm_medium=email&utm_campaign=COVID19-V2-Offer&mc=COVID19V2E01

If you are purchasing for your charity, and not for your personal use, I recommend that you do not tie it to an individual with a personal email address. Use a generic email address or functional name. The software is licensed to a functional role in the organisation if you handle it that way. So if your current editor leaves, you still have the software for the next website editor. 

Home-Start and John Lewis Partnership Christmas Appeal

For Home-Start Website Owners Only

How this works out is currently dependent on how HSUK responds, but I will put it on the table so you are aware of it.

(Update 17th of November we are good to go and this is now being rolled out across my sites.)

A Christmas appeal has just been launched with matched giving by John Lewis for the benefit of Home-Start and Fareshare. I have had a few enquiries about this, and some hints that something is happening, but not sure what yet.

I met with Home-Start UK around 18 months ago in Leicester, in that conversation I mentioned that I look after 30+ HS sites, and there should be a way to help magnify any promotions by working together. Sadly it was never followed up by HSUK.

Setting an Example

In an effort to rectify this and demonstrate what could be achieved, I have the following offer to any Home-Start Divi based site that wishes to bathe in the publicity being generated in this initiative. This is all subject to HSUK agreeing btw.

You will need to be quick to see this, in case it gets removed. I have taken the HSUK promotional page which explains what it is, and how it is implemented and how to contribute. I have not changed the text, it is all generic, and I did not wish to alter the positioning. I have used their graphics, and referenced the videos which are on YouTube. The only changes I have made are with respect to where the About Us button goes to, it will go to your organisation’s About Us page so brings this down to the local level. The Volunteering button goes to your Volunteering page, so brings this down to the local level as well.

I have merged two posts on the HSUK website to do this. You can see an example here: https://homestartraw.org/give-a-little-love/

My theory is a national campaign, can benefit the local offices too. The fundraising portal and instructions are all at the National level, so none of that changes.

Why might this help?

It will help to raise your organisation’s profile, and now rather than just the HSUK site carrying something it could be magnified 30x. So rankings will positively affected.  There are also 30+ (more) links back to to the national fundraising portal, so helping that too.

What will I do?

I will add in the post to your site and change the links for volunteering and about us to point into your website. The videos will appear to run in your site, but are actually running on YouTube, where the source videos are located. The links and instructions on how to raise money are unchanged and promote the national campaign.

I will also add in a special slider to the home page which uses the heart logo. I have done this on the HS RAW site, but it looks too busy and clumsy at the moment and needs to be simplified.

How much will this cost?

Nothing, it is my Christmas present to you, for all of the great work you do throughout the year, and particularly this challenging year.  The only issue currently is HSUK buy in because it is their ad and content I am redistributing. I am waiting to hear back on that.

If you are interested in joining in please send me a message.

This Plan is now being executed

See this article if you are interested in seeing examples, or wish to sign up for the free offer. https://wingrove-services.co.uk/give-a-little-love-campaign/ I am now rolling it out wef: 17th November 2020. The post lists the sites I have already updated and if you are on the list, what the eta is for your site. 

Speeding up websites

Over the course of the past three years I have raised over 300 tickets with the hosting company to raise technical questions and try to resolve problems. That does not mean they are not very good, far from it, they offer an excellent service, and are based in the UK in Nottingham. 

One of my eternal questions is why is this one website running slowly and the others are ok. That can be for all sorts of reasons, including my local area network as it turns out. I inevitably am told “well it all looks ok from here” but they are sitting on the end of a VPN and not accessing the site in the same way I am doing it. 

Anyway to cut a long story short, I am working my way around all of the website accounts and making some optimisations in the hosting account. I have to do this on a per account basis, and it will likely take the next two weeks as a background activity. It includes increasing the number of variables a website can use, this is important for Divi based sites, increasing the memory the site has available to 512MB. Turning off the standard WordPress Cron job manager and running one CRON job every minute from the hosting. Standard WordPress needs to carry out housekeeping functions, and these are triggered by visitors. If you do not have many visitors the jobs may accumulate, and also the hosting limits the number of jobs to be run to one per visitor.  The fix in the hosting and getting the housekeeping function triggered from the hosting will keep these jobs to a minimum. 

While doing this I am also checking the sites, adding back in the Google Analytics plugin you used to use, it was sold to a third party by the author, and from then on the new owner was asking for money for what should be a free service. It will show a graph on the dashboard after it is installed again. 

Increasing backups to 8 consecutive weeks, and setting up an encryption password to protect the backups. 

If you lost it, I will reinstall the old WordPress editor, some of you have mastered the Guttenburg WordPress editor, but it is a stretch, if you only go into the site now and again. The original editor was much easier to use. 

Checking everything is running on the site. 

Finally turning on a website optimisation function in the hosting and a CDN (Content Delivery Network) function in the hosting. 

Having worked through that lot, your site and page changes should work in a couple of seconds. That seems to be the case with the first 20 sites. 

I am trying to get all of the accounts to reflect the same standard settings. They have not over the years for a number of reasons. 

Any problems drop me a line. 

 

Support via Zoom

Like most of you I have become a Zoom convert and have taken out s subscription. I can provide ad hoc support if you are stuck, free of charge, just drop me a line and I can give you a hand. Training is also available delivered via Zoom if you need a refresher, or never got any training because of the coronavirus pandemic. So no excuses for not knowing how to do something. 

Remember no such thing as a silly question. So if something is bugging you, stopping you from updating your site let me know

Alternative Home-Start Menu

Clikc on the image to see a larger version. 

I have just completed my 30th Home-Start rebranding project for Home-Start North Somerset.  While engaged on this excersise and looking around at some other sites I found a way to remove the normal menu system and substitute it with a customised one. I am still working on this, and it is not as simple as throwing something together because it has to cater for different screen widths. 

I have had a few requests for donation buttons, and have generally placed them in a section below the menu at the page level.  However if you are interested in this solution I would like to know if it is worth pursuing. Right not it is incomplete, I have developed a desktop version (as per the image above) a tablet version which is smaller and simpler, and just started a smart phone version. I think there is a substantial amount of work to refine it, so I am shelving it for now. 

The three new header sections (desktop, tablet and smartphone) are tied to the top of the page and scroll off of the screen. One problem I need to solve is how to keep the menu at the top of the page using this process, or substitute another one when the user scrolls down the site. 

Anyway, if you would like to know more, drop me a line please. If I have enough interest I will provide this for free to all of those people I have upgraded over the past 8 months. 

Wingrove-Services
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