Email and cPanel

With your cPanel login credentials you can access the cPanel interface for your website. Go to the area called Mail.

Configuring email in cPanel

Click on Email Accounts.

You will see a list of the email accounts set up under your domain. You can do several things here.

  • Set up a new email account. (read this article).
  • Reset the password for an email account
  • Delete the email account
  • Change the storage space for an email account.
  • Setting up a Forwarder

Changing the password

The system assumes you do not know the password for the email account and allows you to change it. Choose an email account, at the right hand side of the entry you have several things you can do. One of them is change the password.

I recommend using the password generator to create a strong password for the email account. See the article on Set up a new email account on how to do this.

Once you have changed the email account password make a note of it and remember to change the password in ALL of the email client programs in use for that user.

Delete the mail account

Choose an email account you wish to delete and click on the delete link to the right. This will remove the email account from the system. Once removed you cannot get it back. If it was an error tell me immediately and I can try to get a backup of the hosting through the hosting provider, however there is no guarantee that is can be recovered.

Change the Storage for an email account.

Choose an email account and change the mailbox quota. By default these are 250MB each. This should be more than adequate for a POP3 account. If you assign a larger value, then eventually your site will cease to work because you have used up all of the space allocated to your website. It is best to contact me and let me know if you need more space in an email account.

Setting up a Forwarder

A forwarder allows an incoming email to be sent to another address. Note that there may be some issues with this if the mail is checked by the incoming server to establish it’s origin.

Look in the email settings part of cPanel and locate the Forwarder Icon.

Configuring email in cPanel

Click on it. Create a Forwarder and fill the form in. The first part is the incoming email address, and the second part is the new destination address.

Once you have completed the form save it and check and verify that the settings work.

It is possible to set up a forwarder with no incoming email account if you wish. So for example if I was running the domain myfavouritesite.org.uk and had email coming into the address info@myfavouritesite.org.uk I could redirect that to a private email address such as admin.myfavouritesite@gmail.com. In this case the physical email account info@myfavouritesite.org.uk does not exist, but mail can still be forwarded from the domain.


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