News & Alerts

Understanding how to use this site

I have added a page under the main menu that shows you how to use this site. There are currently over 200 news/ self help/ information items on the site with hints and tips and 34 fixed pages. I realised that some of you visiting here may not be aware they are there because they cannot be located directly through the main menu.

They are news posts that are accessed through the news and alerts page. Each is categorised according to the content in the page and it’s relevance.

To help you get as much information as possible from the information on this site please see this page for more an explanation of how the site works. How to use this site. 

For clients of Wingrove-Media

If you have recently been working with me, and I have developed a site for you, or I am hosting your site you can sign up to a monthly newsletter using the form below:

After clicking Subscribe please check your email account and confirm your subscription

Please note that if you are not recognised as a client you will not be added to the mailing list. Most general articles on this site are freely available to everyone, I have made this available in the same spirit of many other developers who wish to help people, if only in thanks to those that have helped me in the past when I first started. The purpose of the content in this site is primarily targeted at my client base who have a specific implementation or are using specific services to support their website and email. 

Please check the sidebar for a list of articles, or search the site for something using the methods described in the sidebar. There is a category cloud in the side bar which is used to categorise posts. You can use this to narrow down your search.

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Is my internet slow?

Or…   the Onion of Discontent

There are many reasons why an internet connection may be slow, some of them will be directly under your control, and others will be under the control of the equipment manufacturers of the devices used that the communications pass through. The extent of which is from the device you are using to the server at the far end of the connection. Various services providers share the responsibility of carrying the traffic. It is a complex picture to reconcile.

Where is the problem?

When trying to establish where a problem exists the first person you call is your service provider (BT, Talk Talk, Virgin etc). They will follow a fixed trouble shooting process which will try to prove that the problem is something you are doing, or have done or is within that part of the network you control. They adopt this approach because if nothing is listed as a fault in your area, then statistically it is most likely to be something at your end.

That will include your router/ hub, your phone wiring, the building materials used in your house, the location of WiFi access points, the list is large. They will not be as direct as that, however those are the implications. Continue reading Is my internet slow?

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Phishing Page

What is it?

We have all read about phishing trojans, but many of you probably do not know what they are or how they work. I came across one over the weekend while backing up a client’s website. My anti virus system prevented me from downloading the backup to my computer and warned me that one was present. As I was concerned about the security of this particular website I took it apart to find out where it was, and what it was doing.

Phishing

Phishing refers to a form of identity theft, it is where credentials like a user name and password are compromised, often without your knowledge. Other than reading about them, I had not come across one before. This one relates to stealing the credentials to access someones email address and email password.

I turned off my anti-virus (not recommended if you do not know the risks) and downloaded the zipped folder containing the files into a special area on my computer and then inspected the files. Two files contained code, one was a web page. Only one of the files was being flagged as the one containing the Phishing Trojan, the file contents were very simple, they packaged up the information and sent out an email to two recipients.  Continue reading Phishing Page

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Colour inspiration

Palettron.com website
Click on the image to visit the website

I am currently working with a group that have independently created a logo. The logo contains a set of colours that to my eye are not naturally harmonious. The relationships between some of the colours don’t work for me, the problem is I cannot say why.

I have to add here, like most people from an IT/ Engineering background, I should be the last person to question someone’s colour choice. My wife frequently comments on mine, as does my daughter. Continue reading Colour inspiration

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Two Scams to be aware of…..

I have come across two scams this week targeting small regional charities, one about domain registration, I came across several years ago, but it looks like it is still going on. The first is encouraging you to call a premium rate number.

Scam #1  Contact me message

You all have forms on your websites, and you usually get legitimate enquiries on these forms. Do however check the contents in a message and if the only way you can contact someone is via a premium rate number then don’t bother calling. If the content is virtually non existent like this one below, it is encouraging you to call a premium rate number. In this particular case I checked the number through a web search. This individual is sending messages to websites through contact forms.  So if 10 people call back then that is £1+ they have made depending on how long they keep you on the phone, you would not know what their premium rate is prior to calling.

If you are not sure, type in the following into a Google Search form:  who called me 08712771062  (Obviously substitute the number you wish to check. In this particular case it took me to this page: http://who-called.co.uk/Number/08712771062 if you read the reported cases there, you can see the depth of the scam and other people’s comments.

Normally anyone contacting your organisation will provide more information in the form for you to process and not leave a short message like this.

Scam #2  About your domain name

In many cases I am looking after your domain names, so if you get anything like this send it to me, it is a bit more subtle than the previous one. In general domain names are registered to organisations and that registered information can be located on the internet. So a determined third party can find it and then contact you. This is how the domain scam works: Continue reading Two Scams to be aware of…..

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Divi Template Update Bug

8th Sept 2017

Important information about a bug

A new release of the Divi template occurred overnight. The chances are that sites which are based on this template will not automatically update immediately. If you have updated your site you may find that it behaves differently. The images have disappeared. This is what happened to me this morning. (8/9/17).

Divi have released some powerful animations with images, and this modification is affecting an upgraded website. The images are still in the site, but one of the settings is to make an image transparent which was not there before. So now images default to transparent. The solution is to delete your web browser cache. I am hoping that this is a problem local to me because I was on the site prior to upgrading it, and still had the site in my local cache after the upgrade. Removing the history did restore it and now it behaves normally.

If the developers had left set the new default transparency setting to visible, then this problem would not have occurred. No idea why they did it that way. I have reported it to the developers.

If you receive any reports about Divi losing images, then suspect this first, check it yourself and delete your web browser cache history. If the problem remains please get in contact with me.

I have confirmed if you see this problem, it is local to your computer, your users will not see it.

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Home-Start Stories

Home-Start Stories
Click on the image to visit the Home-Start London site

I have completed two projects for Home-Start organisations that use images and text to tell compelling stories about young families’ lives and how the Home-Start charity has helped them.

These are powerful ways of engaging with your audience, particularly when combined with a marketing launch plan.

You can see the latest one launched today (5/9/17) on the Home-Start London website here: https://home-startlondon.org/home-start-stories/ and there is another one on the Home-Start Surrey site that I helped to develop.  You can see that one here: https://homestartsurrey.org/home-start-stories/.

The development of the story boards, messaging and project management for these were carried out by Jo McLeish of The Media Room Creative Communications Ltd. You can contact Jo through her website:  https://www.themediaroom.org/

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Be seen (by Google)…

I have just finished working my way around 100+ websites and backing them all up. I also check them to make sure the infrastructure is up to day. There are a couple of interesting observations that are worth noting, particularly if you are new to editing, or struggling with updating your website, or don’t like updating it for some other reason.

All of the points raised and guidance are included in a downloadable document at the end of this article.

1). Google Searches.

Before I start checking a site I perform a google search on the entity name (not the domain name) to make sure it comes very close to the top, if not at the top of the first page on Google. I have never had any problems getting people to the top of searches without paying a penny. But there are things you need to do to stay there, and stay fresh.

Download some tips

2). A picture paints a thousand words

Well in web terms it doesn’t unfortunately. I have seen lots of examples of people placing images, such as posters on their home pages. Posters are generally a graphic stored as a PDF, JPG or PNG file. It is an image file. Humans can read and interpret images. Google and computers generally cannot.

Download some tips Continue reading Be seen (by Google)…

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Home-Start Site Upgrade Offer

This offer is specifically for those websites that I have built based on the “Home-Start Lite” template I developed, of which there are now five versions. These sites are limited to 14 pages “off the shelf” and customised/ localised for satellite offices.

I have built  version 5 of the Home-Start lite website in August and have released my first site for Home-Start Lisburn. You can see the site here: https://homestartlisburn.org.uk or click on the screen shot below.

Version 5 of Home-Start Lite site

Continue reading Home-Start Site Upgrade Offer

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Facebook Feed

I have recently been around all of the websites and backed up everything locally on my systems. I do this generally every three months and also check the site infrastructure to make sure everything is up to date.

I can see some people prefer to use Facebook for news rather than the news page on the website. This is understandable for two reasons. Your audience if it is under 35yrs is more likely to be active in Social Media than the group that is above 35yrs. In practice it is a good idea to add news to the site and to add entries to your facebook group page linking them back to the website by copying the link to the news item on your site to Facebook.  Here you fix two problems. One is the duplication of news, you don’t want to write everything twice. The other is catering for two audiences.

Continue reading Facebook Feed

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How is my site doing?

On all of the sites I have published, they contain a Google Analytics token. This causes every visit to be logged by Google Analytics. I can grant access to your account on request, it contains a lot of information about how many site visits, which countries did they come from, where did people go, where did they go to next, how long were they on the site for, how did they reach the site etc etc.  There are people that specialise in accessing and manipulating Google Analytics data for a living, so there is much much more than most of us need to know.

I have recently come across a plugin called Google Analytics Dashboard for WP that can be configured to connect to my Google Analytics account and pick up the statistics for your website. Once set up, you can login to your site and see a panel on the dashboard that contains a set of configurable views.  You can see an example below from Prestwood Village Association website. There are twelve different sets of data presented and different timelines can be selected.

It is one of the most useful plugins I have come across for internal marketing analysis.

If this is something you would like to have available on your site then do the following:

Login, go to Plugins and click on Add New and search for Google Analytics Dashboard for WP. Install it and activate it. Then contact me and I will link it to your GA Account. After I have done that, it is always available everytime you login.

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