Emerging GDPR

Chances are this affects your organisation

GDPR stands for General Data Protection Regulation, which will become law in May of this year. It tightens up on existing Data Protectionregulations. It does have implications for everyone on the web, but it also extends to your back office systems (so beyond your website and email systems and our relationship) where you have recorded in any form; personal information.

Right now I have not read it all. I will return with some recommendations or things to think about in late Feb or early March. In terms of your websites, there may be things you need to do. For any CRM (Customer Relationship Management System) or any database or method for recording personal information, you will be affected. So do not ignore it.

Information Commisioner Office

You can start by going to this link and reading the material there: ICO GDPR.

Online learning course

A colleague has also pointed out that there is a self guided course available for free which takes around 3hrs. I have not looked at this yet, but do check it out. Go to Future Learn.   I have not validated either of these yet. Do not pay anyone any money just in case there is a solicitation for money (unless you wish to). Guidance on the regulations should be available from multiple sources for free. I suspect that there will be a lot of FUD as well (Fear Uncertainty and Doubt) peddled by some consultants seeking to help you for a fee. So do take care. Continue reading Emerging GDPR

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Nominet Messages

The following is applicable if you have a domain ending in .co.uk, .org.uk or .uk

Nominet are the issuing authority that manage any domain names ending in .uk. In the 7 years I have been working with Charities and not for profit groups, I have needed to contact them twice, once being a difficult case where the registrant of a domain name had passed away. The organisation represented by the domain name needed to regain control. They are very helpful, but have been largely a passive organisation; there when you need them.

I had an instance this week, which was unusual and it raises a lot of questions, none of which have been answered. However I think it is worth raising to your attention because if your domain name is registered against your email address, and they contact you and you fail to respond, or miss the mail, or ignore it, then you risk your website and email being taken offline.  Continue reading Nominet Messages

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Webmail…..

… is not JUST webmail

I thought I would make some comments here following some conversations I have had recently with people. There may be some misunderstandings.

Multiple 10GB mail boxes

If you are using the mail accounts provided with the hosting, the mail boxes are each 10GB in size. While you can access them through this address: https://stackmail.com you can also access them through ANY device with a mail client (aka mail program).

I personally access my mail account on the following devices:

iPhone, iPad (using the native email application), Macbook using Mac mail, iMac using Mac mail, Windows 7 desktop running Outlook & Thunderbird, Windows 10 laptop running Outlook and on any of those devices I can also use a browser to get to webmail. I also run my accounts as IMAP. This means on each device, I get the same view of my mail including any special folders I have set up. This is because I am viewing mail on the server, and not locally. If I was set up as POP3 on my clients, then the server is only used as temporary storage for mail.  Continue reading Webmail…..

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Elegant Themes Divi Documentation

I have just been alerted to a comprehensive set of videos and other online resources which have just been released by Elegant Themes (the people who develop the Divi WordPress Theme).

If your site is based on Divi (if you don’t know it probably isn’t, but check with me), you can access these tutorials to learn about how you can get the most out of your website. Do bear in mind, I have not seen them all, or used all of the whistles and bells in this template, so there are bound to be things in here, I have not used.

The link to the document is here: https://www.elegantthemes.com/documentation/divi/

Update 19/01/18

New set of comprehensive help direct from Elegant Themes for Divi users can be located through here: Divi Helper Announcement this includes access to 70 videos.

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I have a website what now?

This is a reminder to everyone that has recently joined us, and for those of you who joined some time ago and would like more traffic.

Please check out this page. It is directly accessible from the menu, but it includes a summary of what I do when your site is release, and what you need to do. If you have conducted a Google Search for your entity name and it is not coming up on page one, check this page first. Post Launch Things To Do and make sure you have checked it.

If you are still not coming up on page one of Google, let me know and I will investigate.

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Problems with Webmail?

Over the last 4-6 weeks a few people have reported seeing an error reported by webmail. The hosting company has reviewed this some weeks back now and made changes, and now it happens less frequently. If you see any error messages while accessing website (or anywhere else) please take a screenshot (press the print screen button) and paste the screenshot into a word document, or an image file. Send it to me with the following information:

  • The time it occurred. (very important)
  • What you were doing
  • What the IP address of your computer is. You can find this out by googling “what is my IP”

Continue reading Problems with Webmail?

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IP Geolocation and why it may be important

I frequently use something called IP Geolocation to find out where a user is located for forms, enquiries, or any log evidence of someone doing something to try to establish if they are who they say they are.

It does not work 100% but I would say it works in 99% of cases. The router or gateway you use that your network/ computer is plugged into has an address allocated to it by your service provider (BT, Talk Talk, NTL, etc). For most of us the IP address changes from time to time and is referred to as dynamic. They do this to make sure it is hard to run your own web server from home. If and when you reset your router, when it comes back online it will likely have a new IP address. You can find out what your IP address is by clicking on this link. Continue reading IP Geolocation and why it may be important

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Handling Spreadsheets in a website

(Introducing TablePress)

I am sure most of you are familiar with tables of data in WordPress sites and how to create one and populate it. I have recently been developing a Community Transport website which is nearing completion.  I have done one before, but this was some time ago.

One of the issues with publishing timetables is that the it can be done by simply publishing an image of the timetable. In most cases a JPG or PNG would do the job. It looks ok to people visiting the site, and if we also make a PDF version available as well so someone can download and print a high resolution version, it ticks all of the boxes.  Well not quite.

A computer cannot read an image

Continue reading Handling Spreadsheets in a website

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Even I get caught out sometimes

Just to show I share the same human traits as everyone else, even though I am fairly IT literate,  I thought I would share the following with you because it demonstrates that being cautious is often not enough.

IOS 11.0.3

My iPhone had been nagging me for some time about upgrading. I usually keep things up to date, and finally had some time and decided to go ahead with the update.  I have a MAC and backed up the iPhone into iTunes before proceeding, because I have been caught out before!

I have the usual range of weird stuff on my iPhone that gets played around with once or twice and then forgotten. But there are a handful of Apps I use all of the time, one of which is a password manager called FireBox.

I have had this for around eight years and it has always served me well. It was pretty basic, simple to use and not particularly glossy or elaborate. I keep or should say now; kept…. most of my critical passwords in there. For some years now I have not used the same password in multiple places unless it is for a simple login which represents no security threat if compromised.

I carried out the upgrade, and was presented with a message that some of the apps needed upgrading and to check in the Apps store, or contact the author. Wow, contact the author, that seemed like an odd request. Well it said contact the author, because the app was no longer supported by the new operating system.

There were only around 4 not supported, but one of them was FireBox. At this point panic starts to set in, but I did carry out a backup before I started, so I am covered…..

I start to research how to roll back the operating system. I find a way of doing it, download the old iOS, and before starting plugged my iPhone back into the computer. Here is where my problems started. On plugging my iPhone back into my computer, it backed it up again, and overwrote my previous backup. Only it is a different operating system now, and we have already established that FireBox is unsupported.

Bottom line, by the time I got the old operating system back on the iPhone I had nothing to restore other than a much older backup.

And the lesson of this sad tale

Don’t assume anything. I should have manually backed it up and stored the backup somewhere else.  The whole process cost me 2.5 days so far going around and restoring passwords from various places. My family tell me I worry too much about things, well this is one example where paying a little more attention would have been hugely beneficial.

 

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