On many sites there are one of two contact forms used, one is called Form Manager (generally very old sites) and the other is called FS Contact Form. Neither of these form handlers are available now through the WordPress repository. Neither of them are supported any more by their authors. It is very much in your interests to replace them.
I am recommending the removal of the existing contact forms on all websites and replacement with Contact Form 7 and another plugin called Contact Form Redirection.
Both of these are supported contact forms and have current versions compatible with WordPress version 4.9.5.
By using these two plugins it will be possible to achieve the following:
- Contact Form similar in appearance to your current form
- Ability to upload an attachment
- Supports Google Recaptcha version 2.00 (to reduce spam).
- On screen message to sender to confirm message has been sent
- Redirection to a Thank You page
- Ability to format the message that is returned to your organisation
- Send a copy of the submitted message to the author to confirm submission
It can probably do many more things, but these are a superset of what we are currently supporting on the most advanced sites.
The downside is Contact Form 7 is not that intuitive to use if you are a novice user compared to the former versions. However it is one of the most popular plugins for managing user forms.
Contact me if you need some help.
YOU ONLY NEED TO TAKE ACTION IF YOU CHECK YOUR SITE AND SEE A MESSAGE LIKE THE ONE ABOVE. IF YOU DON’T SEE THE MESSAGE YOU ARE UNAFFECTED.
It seems that Google have withdrawn Google Recaptcha Version 1 function that is used on some contact forms wef 31/03/2018. Please check your contact form now and see if this has happened to you. It was withdrawn yesterday. If you have this problem on your site nobody can send you a message so it is important to resolve it quickly.
This is what you need to do:
Login to the site go to Forms in the sidebar menu and select it.
This for most people will show a single form or multiple forms. Select a form and open it in the editor and check to see if the bottom most item says New reCAPTCHA.
If you have that on your form, delete it. Then save the form.
Check ALL of the forms on your site if you have more than one. Save each one.
On completion go into your site as a user would, and locate each form and send a message to confirm it is working. Check the form still makes sense as well.
This has removed the Spam Protection mechanism used in this form. So your spam count may go up as a result of making this change. However your visitors can still send you a message.
This particular form plugin is no longer supported by the author, so we should probably find an alternative form. Check back on this site later for a solution that uses the new or an alternative Google ReCaptcha function.
If you immediately start getting hit by an increase of Spam let me know please.
Some of the websites I have built use a plugin called Fast Secure Contact Form. It was a very popular form handler highly regarded by users written by Mike Challis. The plugin was sold to a third party in June of this year and the new owner attempted to manipulate the code in the plugin to set up adverts.
Please check ASAP whether the version that is currently in use on your website is version 4.0.56. You can do that by logging in, and going to the Plugins page and look down the list. You will see an entry similar to the one below which includes the version number.
If you have version 4.0.56 you are OK! Don’t panic.
If your site is at an earlier version contact me immediately and I will sort out updating it.
(update: 6:00am 27/9/17 Nobody has reported a problem so far, all sites have upgraded automatically. That was to be expected. If you cannot find Fast Secure Contact form another method is used for forms on your website. Probably Form Manager. You are not affected by this notice.)
Why is this important?
Continue reading Fast Secure Contact Form