Hotmail, Gmail or Yahoo email user?

If you have most of your email transactions going through a hotmail, gmail (google mail) or Yahoo email account then you need to read this!

Many of the organisations I work with use their domain name as the primary email account. Some use their Broadband Service Provider’s domain name, and some others use Hotmail, Gmail and Yahoo.

Whatever you use, have a backup email account. Here is what has happened to one organisation I have been helping this month. As a result of this they have lost their primary email address for at least a month.

Help I am stuck in Ukraine!

I received a message like the one below, I have seen these before, I have removed the email address in this case. Continue reading Hotmail, Gmail or Yahoo email user?

Reset your email password

When you are initially set up with email I set a password for you, or one is provided by your organisation. If I set up an email password for you, it will generally be a complex sequence of characters which is not easy for you to remember. If you only use Outlook then it does not matter. If however you want to use WebMail, then it is important that you have a memorable password, because you will need it when you login.

There are two ways you can reset your password. One is by asking the person in your office who manages your site to reset it. They will access something called the control panel, and from there they can reset it. Alternatively you can do it yourself. Continue reading Reset your email password

How to set up an Out of Office Email responder

I have added a tutorial under Email in the main menu which covers the steps you need to take to configure an out of office email responder. It is not very difficult to do, and will ease the administrative burden when people are out of the office.

I have indicated to some groups that this feature is not possible in the hosting we are using, it turns out it is. The only issue is that it is not seemlessly integrated with Outlook and MS Exchange Server which is possibly where you may have come across it before.

Go to this page to learn about how it works, and how to set it up. This article is password protected.

Webmail and how to configure it

For most of my client base with a few exceptions you have the ability to set up to 10 email accounts per website. (More are available on request if you need them).

I set these up for you when the website is built and provide you details on how to access them. Because each account is unique to the domain name (your website name), then you have your own private hosting area where you can carry out several email related functions:

  • Create a new email account
  • Delete an old email account
  • Change the password for an email account
  • Change the storage size for an email account
  • Set up one or more forwarders that will send an incoming email to another email address

Continue reading Webmail and how to configure it

New items on email configuration available

(18/01/2014)

I have added how to add email accounts to your hosting package, and how to set up and configure WebMail and Outlook to work with your email package. The main article is here. It is also available through the main menu.

Note that this will not apply to everyone, as some accounts continue to use legacy email or those accounts provided by their service provider such as BT.

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