Mail sent to fred@mycharity.com is forwarded to fred3123@gmail.com a standard gmail account
When fred sends a message from his gmail account it appears to come from fred@mycharity.com
How does this work?
Some people have a gmail account behind the email account associated with their domain. So for example fred@mycharity.com may not use the email boxes associated with the hosting. His email will be forwarded through to a gmail account say; fred3123@gmail.com
The reason for doing this may be for historical reasons, or perhaps you manage all of your folders in gmail. Or shared calendars with colleagues. There are pluses and minuses. The biggest risk with a gmail account is if you lose control of it. There is no “person” you can call to get it back.
Anyway, mail is routed to fred@mycharity.com and this is forwarded to fred3123@gmail.com. Fred manages his mail at Gmail, and when he replies to something, the message appears to come from fred@mycharity.com and not from fred3123@gmail.com. The way this is achieved is by using the SMTP server in your hosting package.
You do it by following these steps:
You will need an email account in your hosting, and a separate gmail account, and know the passwords for both. If you are setting this up for the first time, test both accounts independently. Once you have checked your email addresses and passwords do the following:
- Login to gmail
- Go to accounts and Import
- Look for send mail as:
- Click on edit info and change the entry.
- A form will pop up. Add the alias address you wish to use, in this case fred@mycharity.com
- The server name which you need to change to: mail.stackmail.com*
- The port name which you need to change to 587 and the security type to TLS
- It will also ask you for a password. This is the password for your fred@mycharity.com address in the hosting. The same password you would use if you wished to access the mail account directly.
- It will check the settings before allowing you to close the window.
*mail.stackmail.com is the current default SMTP server we are using.
If you are using gmail as your main email provider and using the SMTP send function via the hosting, you need to remember that if I move a website into new hosting this will break your gmail implementation until you update the settings.